COVID-19 : Temporary Beach Restrictions & Updates

Get the information you need for your upcoming vacation.

The beach curfews ordered by Nueces County Judge Barbara Canales have been lifted, as of Tuesday, Aug. 25, according to the South Port Jetty. There had been a restriction on vehicular traffic on the beach, including golf carts, but that order was also lifted as of Aug. 9th. However, camping on the beach will not be permitted overnight on August 26 due to the expected risk of higher tides than normal due to Hurricane Laura.

During this season of COVID-19 and hurricane season, we're proactively providing guests and homeowners at Cinnamon Shore with the most up-to-date information about the beach availability and our current service/activity offerings.

Please note that our call volume is extremely high due to Covid questions and any storm-related inquiries, and we're doing our very best to respond and field all questions as soon as possible. In the meantime, this guide to our precautions related to social distancing and any storm updates may help.

Safety first

We apologize in advance for any interruption or inconvenience that changes outlined below may cause, but safety is our first priority. Please know that we will continue to monitor the situation daily and adjust procedures, policies and/or activities as necessary in an effort to continue providing the safest possible experience at Cinnamon Shore. Please find updated information about the beach and our service/activity offerings below:

Mask Requirements and Distancing

Please remember to wear masks when social distancing from others not in your party is not possible and to aim for limited interaction with other guests. Commercial entities are mandated to require employees and visitors to wear face masks inside any commercial establishment.

Beach Restrictions Lifted, Except for Temporary Hurricane or Tropical Storm Warnings

Our beach is open and accessible for all! However, like the no-camping decree on August 26, due to Hurricane Laura, and the temporary beach closure on Sept. 19 due to Tropical Storm Beta, you will need to check for any future storm-related mandates by the local government. 

Revised Cancellation Process

Reservations outside 30 days of the arrival date will follow the standard cancellation process. Any reservations canceling more than 30 days prior to arrival shall incur a standard cancellation fee of 10%. At Cinnamon Shore, we recognize our responsibility to both Homeowners and Guests during these difficult times. We remain dedicated to finding the best solutions, and doing the right thing for the safety and concerns of our guests, homeowners and team members. With that said, if you are forced to cancel your reservation within the 30-day period and we are able to re-rent the property for the same dates / rate, we will process a full refund less a 7% processing fee. If a shelter-in-place order is mandated in Nueces County and it adversely affects a reservation, you will have to option to request a refund less a 7% processing fee.

Beach Sets

Beach Chairs & Umbrellas are set up on the beach and available for reserved guest use. Please give our staff ample time to disinfect and arrange name boards each morning. Without the use of vehicles, it may take longer than our typical 9 a.m. set-up time. We will not be taking same day bookings at this time.

Bonfires

Temporarily closed. If you had reserved a bonfire, you will be refunded.

Food delivery to the beach

Temporarily suspended

More precautions and safety measures

Rest assured that we’re following all the recommended protocols for cleaning properties and disinfecting surfaces throughout Cinnamon Shore. We’re encouraging all of our staff members and cleaners to follow the recommended hygiene directives from the Centers for Disease Control and Prevention—including thorough hand-washing, social distancing measures, and prudent actions if they’re feeling ill by staying home from work.

We appreciate your calls and interest in coming to the coast during these unsettling times. We’re doing everything possible to serve Cinnamon Shore Owners/Guests and to maintain the service standards with safety top of mind.

Published by Jennifer Chappell Smith
Thursday, July 16, 2020